SunLeaf Naturals Privacy Policy - 2025
Privacy Policy
Effective Date: Jan 1st 2025
SunLeaf Naturals (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes how we collect, use, share, and protect personal information obtained through our website, services, and interactions (collectively, the “Services”). It also outlines your rights and choices regarding your information.
By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
Information We Collect
1. Information You Provide to Us
We collect personal information directly from you when you:
- Register for an account or create a profile.
- Sign up to receive newsletters, coupons, or promotional offers.
- Participate in events, surveys, contests, or promotions.
- Submit a product review or provide feedback.
- Purchase products or services from us.
- Contact us for customer support or assistance.
- Engage with us via social media platforms or public forums.
The personal information we collect may include:
- Name, email address, phone number, shipping and billing address.
- Payment information (processed securely through third-party payment systems).
- Login credentials, preferences, and any additional information you provide.
2. Information We Collect Automatically
When you use our Services, we automatically collect certain information, including:
- Device Information: Browser type, IP address, time zone, device type, and operating system.
- Activity Information: Pages viewed, time spent on the site, clicks, and referring/exit pages.
- Cookies and Tracking Technologies: Cookies, web beacons, and pixels are used to track your activity and improve the user experience.
3. Information from Other Sources
We may combine information collected directly from you with data obtained from third parties, such as analytics providers, advertising networks, and social media platforms. This helps us better understand your preferences and improve our Services.
How We Use Your Information
We use the information we collect for the following purposes:
- Fulfill Transactions: Process orders, payments, shipping, and returns.
- Improve Services: Analyze user behavior to optimize performance and usability.
- Personalized Marketing: Deliver targeted ads, promotions, and communications based on your preferences.
- Customer Support: Respond to inquiries and provide assistance.
- Compliance and Security: Detect fraud, comply with legal requirements, and protect our users.
Sharing Your Information
We do not sell your personal information. However, we may share your information in the following ways:
- With Service Providers: To facilitate our operations, including payment processing, analytics, and customer support.
- For Legal Compliance: To comply with applicable laws, regulations, or legal processes.
- Business Transactions: In the event of a merger, acquisition, or sale of assets.
Third-Party Analytics Services
We use third-party analytics services, such as Google Analytics and Facebook Pixel, to understand how users interact with our site and improve our Services. These tools collect information such as IP addresses and browsing behavior.
To learn more or opt out:
- Google Analytics: https://www.google.com/intl/en/analytics/learn/privacy.html
- Facebook Pixel: https://www.facebook.com/help/164968693837950?helpref=faq_content
Cookies and Tracking
Cookies help us provide a personalized experience by storing information about your preferences and usage. You can manage cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our Services.
Other Online Services and Third-Party Features
Our site may include third-party features, such as social media widgets or payment tools. These are governed by the privacy policies of the respective third parties. We encourage you to review their policies, as we are not responsible for their information practices.
Your Rights and Choices
We value your privacy and offer you control over your personal information. Depending on your location, you may have the following rights:
1. Access and Correction
- Request access to the personal information we have collected about you.
- Request corrections to inaccurate or incomplete personal information.
2. Data Deletion
- Request that we delete your personal information, subject to certain legal exceptions.
3. Opt-Out of Sale or Sharing
- Opt out of the sale of your personal information or sharing for cross-context behavioral advertising.
4. Data Portability
- Request a copy of your personal information in a portable, machine-readable format.
5. Limit Use of Sensitive Personal Information
- Restrict the use of sensitive personal information, where applicable.
6. Non-Discrimination
- Exercise your privacy rights without fear of discrimination or adverse consequences.
How to Submit a Request
To exercise your rights, please contact us using the information provided in the Contact Us section below.
We will verify your identity before processing your request, which may include confirming information related to your recent interactions with us. Authorized agents making requests on behalf of consumers must provide written permission from the consumer or proof of their authority.
Additional Consumer Privacy Rights
California Residents
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- You have the right to know the categories of personal information we collect, use, disclose, and sell.
- You may opt out of the sale or sharing of your personal information.
- You have the right to request the deletion of your personal information, subject to exceptions.
Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia Residents
Residents of these states have additional rights under their respective privacy laws:
- Right to confirm whether we process your personal data.
- Right to access and correct inaccuracies in your personal data.
- Right to delete personal data provided by or obtained about you.
- Right to opt out of targeted advertising and profiling.
How to Exercise These Rights
You may exercise these rights by:
- Submitting a request via email at support@sunleafnaturals.com.
- Calling us at 952-443-2300.
Children’s Personal Information
Our Services are intended for general audiences and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at support@sunleafnaturals.com, and we will promptly delete it.
Sale or Sharing of Personal Information
We do not sell your personal information in exchange for monetary compensation. However, we may share your information with certain third parties (such as online advertising services) or allow them to collect your personal information via automated technologies on our Sites in exchange for non-monetary consideration. We share the categories of personal information listed below for online advertising purposes and to provide third-party social network features and functionality on our Sites. Under California law, this type of sharing may be considered a “sale” or “sharing” of personal information.
You have the right to opt out of this disclosure of your personal information, which may be considered a “sale” or "sharing" under applicable privacy laws, including California law.
Categories of Personal Information We May Sell or Share
In the 12 months prior to the effective date of this Privacy Policy, we may have sold or shared the following categories of personal information for cross-context behavioral advertising purposes:
- Identifiers
- Commercial Information
- Online Activity
- Inferences
We do not knowingly sell or share personal information about minors under the age of 16.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The effective date will be noted at the top. Continued use of our Services constitutes acceptance of any updates.
Contact Us
For questions or concerns about this Privacy Policy, or to exercise your rights, contact us at:
Email: support@sunleafnaturals.com
Phone: 952-443-2300
Mailing Address:
SunLeaf Naturals
333 Pine Street South, Waconia, MN, 55387, United States